Another heavy fine imposed for poor bus services from First

THE company which runs most of West Somerset’s public bus services, First, has been heavily fined for poor performance.
The Traffic Commissioners imposed a fine of nearly £52,000 on the company after monitoring 476 buses in parts of Somerset, including the Minehead to Taunton link.
The investigation revealed one-in-five First bus services failed to arrive on time or did not turn up at all.
First was fined £100 for each of its 517-strong fleet of buses, but it escaped the maximum penalty of more than £280,000 in fines because of efforts it had already made to improve.
The fine was handed down at a Traffic Commissioners hearing where it was staed First had a history of poor performance and being fined.
Only in 2005 it was fined nearly £100,000 for similar problems in Bristol, and in 2002 it had to pay more than £26,000 for failing to run services in Somerset properly.
Despite this, First said it was working to improve its performance and had put monitoring and disciplinary procedures in place which were starting to produce results.
The company admitted, however, there was still room for improvement.
First spokesman Tony Anthistle issued an apology to customers and said: “We assure you that we are working closely with local authorities to continuously improve the quality of the service we provide.”
The Traffic Commissioners are part of the Department for Transport and have responsibility for registration of local bus services.
The latest fine comes only weeks after it was announced bus services in West Somerset were being extended, improved, and reinstated in a major initiative backed by Somerset County Council.
The Somerset end of the route for passengers from Dulverton to Taunton has been reinstated by the county council after First Devon and Cornwall withdrew from the contract to provide service 307 from Barnstaple and Taunton.
In a major revision of timetables, the Minehead to Taunton service 28 has been doubled from hourly to run every 30 minutes throughout the year.
And a new shuttle service linking the West Somerset Railway Station to Taunton via the Silk Mills park and ride site has been introduced.

SLINKY bus comes to West Somerset

WEST Somerset residents can now make use of the SLINKY bus on demand door-to-door transport service.
The distinctive silver buses operate without a fixed route for people who do not have access to a regular bus service or a private car.
Passengers book in advance and are picked up from their homes.
Somerset County Council portfolio holder for transport, Councillor Tony Shire, said: “We are delighted to be able to extend the SLINKY bus’s coverage.
“The service is already a hit with people in Taunton and Wellington and has really helped people spread their wings and be more independent.
“It is amazing the number of rural people who say the service has changed their lives.
“They do not have to rely on their children or neighbours to get out and about any more.
“There is also the comfort factor. Elderly people get to know a regular driver who will help them on and off. Passengers get that little bit more than with a regular bus service.”
SLINKY is available to anybody who does not have access to transport for a journey - but if there is a public bus running that can be used by the passenger, or if they have access to their own transport, then the SLINKY is not suitable.
Buses operate Monday to Saturday, excluding public holidays, and provide wheelchair access, space for shopping, mobility equipment, and prams, and there are concessionary fares to travel pass holders on the same basis as public transport.
The new bus service is part-funded through the Local Transport Plan, the county council's five-year transport and road improvement plan.
The booking line is 01643 707090 and is open 9 am to 4 pm from Monday to Friday, and on Saturday from 9 am to 12 noon.

• Photo shows one of the distinctive SLINKY Bus fleet. Photo submitted.

Open day for CLOWNS

AN open day was held by CLOWNS to encourage local families to visit the charity and learn about the community services it provides, while having some fun at the same time.
CLOWNS, which stands for Creating Learning Opportunities in WesterN Somerset, provides a service for parents and/or carers and also children in rural isolation and areas of need within West Somerset.
A double deck bus has been converted for play and is used to offer recreational and educational facilities as it travels around the district.
There is also a smaller vehicle which takes equipment for Tumbling Toddler sessions to village halls and is used during the school summer holidays to run play schemes in villages and to take toys from the charity’s toy library to isolated communities.
It also collects clean, safe, salvaged materials from businesses for use in the CLOWNS Scrapstore.
The Playbus also carries information on a range of related services, and helps to maximise the impact of visits by working with other agencies which require rural community access.
CLOWNS relies on raising its own funds and is based at the West Somerset Sports and Leisure Centre, Minehead. Anybody who wants to know more about it can contact co-ordinator Kathy Morton on 01643 707190.

• TOP PHOTO - Enjoying the CLOWNS open day fun are (left to right) Kezia and John Elton, Holly Jones Batley, and Ewan Jones Batley. Photo by Mark the Photographer, ref M1023013. Order photo reprints online at www.tcpbymtp.co.uk.
• BOTTOM PHOTO - CLOWNS co-ordinator Kathy Morton is pictured with (left to right) Vena Merchant, Jamie Savage, Taylor Campbell, and Xia Furze. Photo by Mark the Photographer, ref M1023006. Order photo reprints online at www.tcpbymtp.co.uk.